Listener help
Find your next release. Keep your music close.
Listening and buying
How do I explore the music?
Browse releases or artists. Open an album to see its track listing and play available previews. The search button at the top of the page finds artists, albums and individual tracks.
What am I purchasing?
Music offered for purchase here is digital. Check the release page and your checkout summary for the selected item and price before paying. Album and individual-track purchases are shown separately where available.
Where are my downloads?
Download access becomes available after payment has been confirmed. Account customers can sign in and open My Downloads. Guest customers receive an email with a private download-access link at the address used during checkout.
I cannot find the download email. What should I do?
Check the inbox and spam folder for the email address used at checkout. If you bought while signed in, check My Downloads. If you still need help, contact us with your order number and purchase email. Do not include passwords or full payment-card details.
A preview or download will not play. What can I try?
Check your device volume and internet connection, then try the page in an up-to-date browser. For a downloaded file, make sure the download has finished before opening it. If the problem continues, send us the release name, device and browser, and describe the error.
Can I use a purchased track in a video or commercial project?
Do not assume that a music purchase includes permission to synchronise, redistribute or commercially reuse the recording. Ask about your intended use and the specific track before proceeding.
Accounts and applications
How do I recover my account?
Use the password reset page with your account email. For order-specific help, signed-in customers can also use customer support.
How do I submit music to the label?
Visit For Artists for the submission checklist and application form. Already submitted? Open the applicant portal.